What is covered by the 5-year warranty
- Andern base assembly and all its components
- Luften base assembly and all its components
- Kloud base assembly and all its components
- Oben base assembly and all its components
- Recken base assembly and all its components
- Mobel base assembly and all its components
- Work Surface
- Cable Management
- Casters and Glides
- Defective materials or workmanship of the base affecting the operation of the height adjustable desk
What is NOT covered by our warranty
- Seating. We partner with an American chair manufacturer for our seating products. They do not accept returns, so we cannot either. If there is a manufacturing defect please let us know
- Normal wear and tear of the work surface or paint finish of the desk base with use over time
- Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, or alteration.
- Accessories, connected materials and products, or related products not manufactured by The Standing Desk
Damaged by Carrier or Missing in Transit
- In the unlikely event an item arrives damaged or is missing parts, please notify us immediately. We require photos of the damaged item(s) and damaged packaging in order for us to make a claim with the shipping carrier. Speed matters since most carriers only allow us to file claims within 48 hours of delivery. We will make every effort to help you obtain the necessary replacements as quickly as possible and at no extra cost to you
Guidelines
- Warranty is only valid for the original purchaser of the desk
- Warranty period begins the day we ship the product to the customer
