RETURN POLICY

Thank you for your purchase. We hope you are happy with your desk. However, if you are not completely satisfied for any reason, you may return it to us for a full refund within the first 30 days. Please see below for more information on our return policy.

The Basics

All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

The Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Kessebohmer Ergonomics – The Standing Desk

Attn: Returns

RMA # (we’ll give this to you)

3900 Linden Ave SE STE A

Grand Rapids, MI 49548, United States

Please note, you will be responsible for all return shipping charges beyond 30 days. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Defective or Damaged

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us.

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